Many people think that every major appliance and system inside and outside their home is covered by homeowners’ insurance. That is not usually the case. Most policies don’t typically cover the normal wear-and-tear that comes from aging.

The Cooperative Home Services Program is designed specifically for electrical co-ops and their residential members. Our protection programs provide peace of mind through utility programs and value-added services to co-op members – which can translate to increased member satisfaction. We have selected protection programs to maximize convenience, coverage and reassurance.

Our products are now proudly powered by AIG WarrantyGuard, a wholly owned subsidiary of AIG* specializing in home repair service contracts. This partnership allows us to make available a suite of innovative and valuable home repair products to America’s electric co-ops and their members.

If you want to bring the benefits of a Program to your members immediately, but lack the bandwidth or desire to build it yourself, this is for you.

Member Benefits

Co-op Benefits

Provides member with a worry – free solution to potentially costly and time-consuming repairs.1

All costs including marketing and claims management are assumed by program provider.

61% of Americans don’t have enough cash on hand to handle a $1,000 emergency expense.2

Pricing, repairs are aligned with the cooperative mindset of low cost, maximum value and service.

Easy enrollment, one-‐call to request a repair, real time tracking of repair contractor.

Provides additional revenue streams for member co‐ops to re‐invest in the community, infrastructure or other areas of need.

43% of homeowners spend over 5 hours researching a contractor. The program provider finds the best contractor for the member.

18% higher overall utility satisfaction when customers are aware of and enrolled in warranty programs.3

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Use of any national or regional NRECA or Touchstone Energy Cooperatives trademarks does not constitute an endorsement of or recommendation for our company, products, or services.

*AIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc. For additional information, please visit our website at All products and services are written or provided by subsidiaries or affiliates of American International Group, Inc.

1 Majority of homeowners delay repairs, improvement due to finances, study Discover Financial Services, July 2018

2 survey, January 2021

3 Homeowner Survey Index, Modernize, December 2018-January 2019